Privacy Policy

SECTION 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we inform you of the personal information you provide, such as your name, address and e-mail address.

When you browse our store, we also ask for the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

E-mail marketing: With your permission, we send you emails to our store, new products and other updates.

ARTICLE 2 - CONSENT

Comment do you earn my consent?

When you provide us with your personal information to complete a transaction, with your credit card, place an order, schedule a delivery or return to a purchase, we assume that you consent to us receiving your information and using it for that purpose only.

If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to decline.

How do I withdraw my consent?

If after you have given your consent, you change your mind and no longer consent to us communicating, receiving or disclosing your information, you may contact contact@austral-homme.com.

SECTION 3 - DISCLOSURE

We will disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 - Prestashop

Our store is hosted on Prestashop Inc. They provide us with the online e-commerce platform that allows us to sell our services and products.

Your data is stored in the Prestashop data storage system and databases, and in the general Prestashop application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, in the case Prestashop will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Your purchase transaction details are retained for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which includes Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of banking data by our store and its service providers.

For more information, please see the Prestashop Terms of Service here or the Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

Generally, suppliers must allow us to collect, use and disclose personal information as necessary.

However, some service providers, such as payments and other payment transactions, have their own privacy policies regarding the personal information we are able to provide for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you understand how your personal information will be handled.

Keep in mind that some suppliers may be located or have facilities in a different jurisdiction than you or we. If you decide to proceed with a transaction that involves the services of a supplier, your personal information must be governed by the laws of the jurisdiction in which those suppliers are located or in which their facilities are located.

If a security is located in Canada and your transaction is processed through a payment gateway in the United States, the information that enables you to complete the transaction may be disclosed under the laws of the United States, including the Patriot Act.

Once you leave our store website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

Links

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices employed by these other sites and you link to them appropriately.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, arranged or destroyed in an improper manner.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. No method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure, we follow all the requirements of the PCI-DSS and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we have. We list them here to give you the ability to choose whether or not you have them.

_session_id, a unique session identifier, allows Prestashop to store information about your session (referrer, referring page, etc.).

_Prestashop_visit, no data retained, persists 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_Prestashop_uniq, no data held, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores your shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, is used for the current visitor.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are under the age of majority in your state or province of residence, and that you have given your consent to allow any minor in your charge to use this website.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change the privacy policy at any time, please please consult it frequently.Changes and clarifications occur immediately after their publication on the website. If we make changes to the content of this policy, we will notify you here that it is updated, so we know about us, how we use it, and in we are disclosing it, this is the place to do.

If our store is acquired by another company, your information must be transferred to the new owners so that we can continue selling products.

SECTION 9 - SMS MARKETING AND NOTIFICATIONS

Text Marketing Terms and Conditions:

We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notifications service, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a requirement for any purchase.

Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending the SMS messages, your phone number will be transmitted to an SMS operator for delivery.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply.

If you have any questions, please text "HELP" to the phone number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.




QUESTIONS AND CONTACT INFORMATION

To access your account, to correct or delete any personal information about you, to file a complaint, or if you need information, contact our Privacy Standards Officer at contact@austral-homme.com

[Privacy Standards Agency]